Project guide
Plan a guest’s arrival
Walk through how a visit is arranged and what happens when someone arrives.
Know your visitors
- Which guests, vendors, contractors and deliveries use the entrance?
- Who approves each type of visit?
- Is arrival handled by onsite staff, remote staff or a self-service system?
Follow the arrival
- How is a visit registered, approved and checked on arrival?
- Who keeps the visitor information up to date?
- What happens when a guest is unexpected or needs help?
Help people get ready
- What will staff and residents need to learn?
- Who will manage the system day to day?
- Would it help to introduce the changes in stages?
You do not need every answer to get started. We’ll review the property and equipment with you before confirming the work and cost.
Talk to STAR
What can we help you with?
A new installation, an upgrade or a repair? Choose the services you need and save a short note for your conversation with us.
